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Please ensure that you have entered your Account, User Name & Password correctly.

Account

Your account code is a short code consisting of letters and numbers, for example, something like MZE100. You can find it in the email you received when you signed up for Street Invoice. If you have multiple users in your company, the account code will be the same for all the users in your company. 

User Name

This is usually your email address. For some older users, it might be the user name you chose when you signed up for Street Invoice. You can find it in the email you received during sign up. If someone else in your company signed up for Street Invoice, it is the username they assigned for you.

Password

This is the password you chose when you signed up for Street Invoice, or, if someone else in your company signed up for Street Invoice, it is the password they assigned for you.